xbajae's commitment to responsible gaming
Stay safe while having fun — xbajae is always ready to keep your gaming experience secure and balanced. For players aged 21 and above only.
What is responsible gaming and why does it matter?
xbajae believes that online gaming is a form of entertainment — a source of enjoyment, not a reliable alternative to income. Responsible gaming means enjoying gaming while keeping control of your time, money, and mental wellbeing. We want every one of our players to play in a healthy way, stay within their limits, and seek help when needed.
Many people in Bangladesh now enjoy online gaming. However, for some it can become a habit that leads to financial and family problems. xbajae is aware of this, and that is why we provide tools and information to help you stay within the right boundaries.
Important: xbajae is for players aged 21 and above only. Minors are completely prohibited from opening an account or playing. If there is a minor in your household, keep them away from this platform.
Our safe gaming tools
Deposit Limit
Set a maximum limit on daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and increasing it requires a 72-hour waiting period — this protects you from depositing too much in a moment of impulse.
Session Time Limit
Set a time limit for each gaming session. When the set time is up, the platform will automatically log you out. This prevents the habit of playing for extended periods and gives you enough time for family and work.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can voluntarily close your account for a set period — starting from 30 days up to permanently. When self-exclusion is active, logging in becomes completely impossible.
Taking a Break (Time-Out)
If you need a temporary break, keep your account paused for 24 hours up to 6 weeks. During this time no messages, offers, or promotions will be sent to you. Your account is automatically reactivated when the break ends.
Loss Limit
Once you have lost a set amount, the platform will notify you and give you the option to end the session. This feature protects you from going beyond your budget in a single day and helps limit financial losses.
24/7 Support
Reach our Bengali-speaking live chat support team at any time. Whether you have concerns about gaming, want to make changes to your account, or have any questions — we are always here for you.
How to recognize signs of problem gambling
If any one of the following signs appears in you, be cautious and seek help.
- Continuing to play non-stop in an attempt to recover lost money.
- Trying to stop gaming but being unable to do so.
- Hiding your gaming from family or friends.
- Taking on debt or spending savings because of gaming.
- Feeling anxious or irritable when you are unable to play.
- Neglecting work, studies, or family responsibilities.
- Repeatedly spending more than your set budget.
Tips for building healthy gaming habits
Responsible gaming does not mean giving up gaming — it means building the right habits.
- Set a fixed daily budget and stick to it.
- Set a time limit before you start gaming.
- Avoid gaming when you are stressed or feeling down.
- Never think of gaming as a way to earn income.
- Spend time with family and friends and keep gaming in balance.
- Regularly review your gaming history and spending.
- Use self-exclusion or a break when you need to.
Steps for account control
Log In
Sign in to your account at xbajae and go to the "My Account" section.
Choose a Tool
From the "Responsible Gaming" menu, select a deposit limit, time limit, or self-exclusion.
Set Your Limit
Enter the number or time period of your choice and confirm — changes take effect immediately.
Contact Support
If you have any issues, reach us via live chat. We will assist you in Bengali.
Gaming limits and information at a glance
| Feature | Detail |
|---|---|
| Minimum Deposit | ৳200 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 5–30 minutes |
| Age Requirement | For players aged 21 and above only |
| Self-Exclusion Duration | 30 days up to permanent |
| Support Available | 24/7 live chat (in Bengali) |
| Wait Time to Increase Deposit Limit | 72 hours |
Contact us if you need help
If you have any concerns about gaming, or if you or a family member is in trouble — xbajae's support team is here for you. Our Bengali-speaking representatives will listen to your concerns with care and help you take the necessary steps.
Responsible gaming requests — such as setting a deposit limit, closing an account, or asking for information — are processed on a priority basis. Self-exclusion requests are always accepted without question.
Contact the Support Team
Live Chat: 24/7 support in Bengali
Email: [email protected]
The support team gives responsible gaming requests the highest priority.
Protecting Family and Loved Ones
If you feel that someone in your family is spending too much time or money on online gaming, have an open conversation with them. At xbajae, an account can also be reviewed at the request of a family member. Contact us — we will handle the matter with confidentiality.
Responsible Gaming FAQs
Enjoy safely — xbajae is by your side
Play responsibly, stay within your limits, and enjoy gaming with peace of mind. We are always here if you need help.
Log in to xbajae